Shipping policy
Shipping Policy
Processing Time All of our products are made to order. Once you place your order, please allow [3–7 business days] for production before your item is shipped. You'll receive a shipping confirmation email with tracking details as soon as your order is on its way.
Shipping Timeframes After production is complete, estimated delivery times are:
- Domestic (US): [3–7 business days]
- International: [7–21 business days]
These are estimates and may vary depending on your location and carrier.
Shipping Costs Shipping costs are calculated at checkout based on your order and destination.
Order Tracking Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
International Orders We ship worldwide! Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery times may also be affected by customs processing.
Carrier Delays Once your order has been handed off to the carrier, delivery timelines are estimates and may be affected by factors outside our control, such as weather or high-volume shipping periods. We appreciate your patience.
Lost or Damaged Items If your order arrives damaged or goes missing, please contact us at [S.luxurymaker@gmail.com] within [14 days] of the expected delivery date and we'll make it right.